london tube underground in brief cyberattack

London Transit Agency Admits to Customer Data Theft After Hack Incident

December 22, 2024February 6, 2025 EquityExplained

Table of Contents

September 10, 2024

By Zack Whittaker

The cyberattack hitting Transport for London (TfL), the government body that runs the U.K. capital’s transit system, is now dragging into its second week. Although the transit system remains operational and unaffected by the cyber incident, some TfL online and digital customer services remain offline.

Ongoing Incident

In a brief update on its cyber incident page, TfL said it continues to deal with an ‘ongoing’ incident. The update removed a line that previously said, ‘There is no evidence that any customer data has been compromised,’ and replaced it with, ‘The security of our systems and customer data is very important to us.’

Investigation Continues

TechCrunch asked TfL on Friday if the organization has the technical means, such as logs, to determine what, if any, customer or employee data was exfiltrated from its systems. A spokesperson declined to answer at the time.

Update on Cyber Incident Page

When contacted by TechCrunch, TfL spokesperson Thomas Canning confirmed that TfL’s website had updated, but did not answer our questions or comment about the update.

Key Points

The cyberattack on Transport for London is now in its second week.
Some online and digital customer services remain offline.
TfL has removed a statement claiming ‘no evidence’ of customer data theft from its cyber incident page.
The organization continues to deal with an ‘ongoing’ incident.

Fintech Companies Hiring in 2025 – Despite a turbulent year, fintech companies are looking to hire in 2025. Read More
Generative AI Funding Reached New Heights in 2024 – Venture funding for generative AI reached new heights in 2024. Read More
Microsoft to Spend $80 Billion on Data Centers for AI – Microsoft has announced plans to spend $80 billion on data centers for AI in FY’25. Read More

Latest in Security

US Sanctions Chinese Cyber Firm Linked to Flax Typhoon Hacks – The US has sanctioned a Chinese cyber firm linked to the Flax Typhoon hacks. Read More
Online Gift Card Store Exposed Hundreds of Thousands of People’s Identity Documents – An online gift card store exposed hundreds of thousands of people’s identity documents. Read More
Cloudflare’s VPN App Among Half-Dozen Pulled from Indian App Stores – Cloudflare’s VPN app is among half-dozen pulled from Indian app stores. Read More